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ROUTING # 281076730

Lobby Appointments

Scheduling Appointments is Easy

Our lobbies are open for appointments only. Some members may need appointments for activities such as safe deposit access, signing documents, accessing a notary, or other in person account services.

Schedule your appointment online now or call our member support center at 618-258-3168 or 800-345-4216. 

What to Expect

Upon receiving your request, a staff member will be in contact to confirm your appointment.

When you arrive for your appointment:

  • We will verify your appointment.
  • We will call you in when ready. Only two members are allowed per appointment.
    We will limit the number of members within the lobby at one time.
  • Upon entry, we will need to verify your identity.
  • Please take notice of the social distancing guidelines when entering the lobby.
  • Masks are preferred and our team members will be wearing them.
  • Hand sanitizer is provided for member use.
  • Protective shields are in place at employee work stations.
  • We will not be distributing cookies, popcorn, or coffee in the lobby.
  • Public restrooms will not be available.

Please be assured the health and safety of our members and employees is a top priority. Between member visits, we will sanitize waiting and meeting areas, seating, and door handles.

 All account transactions will need to continue through our drive-up lanes:

  • Deposits - also available in our mobile apps
  • Loan payments - also available here
  • Withdrawals – also available at area ATMs
  • And other transactional services

 We will also continue to serve you at home.

Many of our services are available virtually and our employees can assist by phone:

  • Online Banking – this is available 24/7. Login or sign up here.
  • Mobile Apps –  deposit checks and manage your accounts from your mobile devices.
  • Live Chat – available on our website or within online banking.
  •  Member Support Center – reps are available during standard hours.
  • Website – visit us online to make loan payments and find more information.


About 1st MidAmerica

As a 1st MidAmerica member, you are a shareholder and owner of a cooperative financial institution, a credit union. This primary advantage to credit union membership is just the beginning. In addition, 1st MidAmerica offers a host of services to help you simplify the management of your finances.

Read more about us