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ROUTING # 281076730

Lobby Appointments

Scheduling Appointments is Easy

Loan and Account Requests in our lobbies are by appointments only. Some members may need appointments for activities such as safe deposit access, signing documents, accessing a notary, or other in person account services.

Schedule your appointment online now or call our member support center at 618-258-3168 or 800-345-4216. 

What to Expect

Upon receiving your request, a staff member will be in contact to confirm your appointment.

When you arrive for your appointment:

  • We will verify your appointment.
  • We will call you in when ready. Only two members are allowed per appointment.
    We will limit the number of members within the lobby at one time.
  • Upon entry, we will need to verify your identity.
  • Please take notice of the social distancing guidelines when entering the lobby.
  • Masks are required and our team members will be wearing them.
  • Hand sanitizer is provided for member use.
  • Protective shields are in place at employee work stations.
  • We will not be distributing cookies, popcorn, or coffee in the lobby.
  • Public restrooms will not be available.

Please be assured the health and safety of our members and employees is a top priority. Between member visits, we will sanitize waiting and meeting areas, seating, and door handles.

 Account transactions are available through our drive-up lanes:

  • Deposits - also available in our mobile apps
  • Loan payments - also available here
  • Withdrawals – also available at area ATMs
  • And other transactional services

 We will also continue to serve you at home.

Many of our services are available virtually and our employees can assist by phone:

  • Online Banking – this is available 24/7. Login or sign up here.
  • Video Banking - meet face-to-face with a representative by video. Learn more here.
  • Mobile Apps –  deposit checks and manage your accounts from your mobile devices.
  • Live Chat – available on our website or within online banking.
  • Member Support Center – reps are available during standard hours.
  • Website – visit us online to make loan payments and find more information.


About 1st MidAmerica

As a 1st MidAmerica member, you are a shareholder and owner of a cooperative financial institution, a credit union. This primary advantage to credit union membership is just the beginning. In addition, 1st MidAmerica offers a host of services to help you simplify the management of your finances.

Read more about us