Updates from 1st MidAmerica Credit Union
1st MidAmerica Credit Union, along with other local credit unions, has been carefully monitoring the developing information related to the Coronavirus (COVID-19). Our main priority continues to be the health, safety, and well-being of our employees and members.
Financial services are an essential part of our communities, and we will remain open for our members. While lobby access has been temporarily suspended at all 1st MidAmerica branch locations, drive-thru service is still available during normal business hours at all branches.
You can access your account from home 24/7, using online banking and our mobile apps to check balances, make payments, transfer funds, deposit checks, or find the nearest ATM. If you haven't registered yet, we encourage you to create your account today. If you are having trouble with access, please contact our member support center.
Should you or your family be impacted by COVID-19 and need financial support, we're here to help. Members of our team are ready to provide you financial guidance and discuss any financial arrangements you may need to help you through this difficult time.
If you think you will have trouble making your 1st MidAmerica loan payments in the coming months, you can submit this form or call us at 618-258-3168 or 800-345-4216 and press option 4 so that we can find the best way to assist you. You can also email us at email@example.com.
For all of our credit card holders in good standing, you will have a minimum payment due of $0 for due dates in May and June. Interest will continue to accrue, and you have the option of making any payment amount that you choose. Please see your statement for details.
We will continue to monitor the situation closely and evaluate additional measures to support our members and community as needs arise. Please continue to check your emails from us and visit www.1stMidAmerica.org for regular updates. For additional information about COVID-19, you can find the latest report from the CDC or your local health department website.
And please be on the lookout for scammers who are trying to take advantage of the fears surrounding the COVID-19. The Federal Trade Commission released this helpful article: https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.