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ROUTING # 281076730

COVID-19 Updates

Updates from 1st MidAmerica Credit Union

Video banking is now available, providing face-to-face access with a team member!

If you do need to make an appointment at one of our lobbies, here is how to schedule an appointment.

In-person loan applications and account requests are available by appointment only in the lobbies. Some members may need appointments for activities such as safe deposit access, signing documents, accessing a notary, or other in person account services.

Schedule your appointment online now or call our member support center at 618-258-3168 or 800-345-4216.

In accordance with CDC guidelines, members and employees who are fully vaccinated are not required to wear a mask.  

Account transactions are available through our drive-up lanes:

We will also continue to serve you at home.

Many of our services are available virtually and our employees can assist by phone:

Our teams continue to serve you remotely during standard business hours. Our phones are staffed in the to answer your questions and our online services are available. New video banking provides face-face access with a team member - learn more here!

We continue to make loans to meet your needs: car and home loans, lines of credit to provide you access to additional funds, or other lending services. We are here and ready to help.

Financial Assistance

Should you or your family be impacted by COVID-19 and need financial support, we're here to help. Members of our team are ready to provide you financial guidance and discuss any financial arrangements you may need to help you through this difficult time.

If you think you will have trouble making your 1st MidAmerica loan payment, you can call us at 618-258-3168 or  800-345-4216 and press option 4 so that we can find the best way to assist you. You can also email us at

Additional Information

We will continue to monitor the situation closely and evaluate additional measures to support our members and community as needs arise. Please continue to check your emails from us and visit for regular updates. For additional information about COVID-19, you can find the latest report from the CDC or your local health department website.

And please be on the lookout for scammers who are trying to take advantage of the fears surrounding the COVID-19. The Federal Trade Commission released this helpful article: Coronavirus Scammers Follow Headlines.

About 1st MidAmerica

As a 1st MidAmerica member, you are a shareholder and owner of a cooperative financial institution, a credit union. This primary advantage to credit union membership is just the beginning. In addition, 1st MidAmerica offers a host of services to help you simplify the management of your finances.

Read more about us